How Can We Help?
Customer Support
Returns & Exchanges
Hotheads® strives to offer the industry's best service to our #HOTTIESQUAD community. We know things happen and we stand behind our products. That’s why we offer a 90-day hassle free warranty. Please see our Returns and Exchanges Policy for complete details on
- • Exchanges Under 30 Days
- • Exchanges Over 30 Days
- • Distributor Returns & Exchanges
#HOTTIESQUAD Help Center
Getting in touch with us is simple! Please choose the option that is most convenient for you.
- 1 - Visit the #HOTTIESQUAD Help Center and fill out the form to schedule an appointment to speak with our customer service team.
- 2 - Email us directly at customerservice@hotheads.com
- 3 - Call 1-866-969-5159 and leave a message or send us a text to 954-740-8883 and a customer service specialist will return your call or text you within the next 24hrs Monday-Friday.
- #HOTTIESQUAD HELP CENTER
Distributors
Contact Your Distributor
To get in touch with your distributor, please complete the Distributor Contact Form
Find a Distributor Near You
To locate your distributor, please locate your state on our Distributor Map
Education
View Current Class Schedule
To view our up-to-date class schedule, please refer to our Certification Schedule.
Request an In-Salon Class
To request an in-salon class in your area, please complete the Class Request Form.
Become An Educator
If you are interested in becoming a Hotheads Master Educator, please complete the Master Educator Recruitment Form.
Education Resources
Our one-stop-shop library has method tips & tricks, troubleshooting solutions, maintenance guides, and much more…all ready and waiting for you 24/7.
#HOTTIESQUAD Community
Find a Hotheads Salon near you
To locate a Hotheads salon or stylist near you, please enter your zip code on our Salon Locator.
Get added to our Salon Locator
Don’t see yourself on our Salon Locator? No worries! Fill out our form to be added.