How Can We Help?

Customer Support

Returns & Exchanges

Hotheads® strives to offer the industry's best service to our #HOTTIESQUAD community. We know things happen and we stand behind our products. That’s why we offer a 90-day hassle free warranty. Please see our Returns and Exchanges Policy for complete details on


Getting in touch with us is simple! Please choose the option that is most convenient for you.

  • 1 - Visit the #HOTTIESQUAD Help Center and fill out the form to schedule an appointment to speak with our customer service team.
  • 2 - Email us directly at
  • 3 - Call 1-866-969-5159 and leave a message or send us a text to 954-740-8883 and a customer service specialist will return your call or text you within the next 24hrs Monday-Friday.


Contact Your Distributor

To get in touch with your distributor, please complete the Distributor Contact Form

Find a Distributor Near You

To locate your distributor, please locate your state on our Distributor Map


View Current Class Schedule

To view our up-to-date class schedule, please refer to our Certification Schedule.

Request an In-Salon Class

To request an in-salon class in your area, please complete the Class Request Form.

Become An Educator

If you are interested in becoming a Hotheads Master Educator, please complete the Master Educator Recruitment Form.

Education Resources

Our one-stop-shop library has method tips & tricks, troubleshooting solutions, maintenance guides, and much more…all ready and waiting for you 24/7.

Education Resources - Hotheads Extensions


Find a Hotheads Salon near you

To locate a Hotheads salon or stylist near you, please enter your zip code on our Salon Locator.

Get added to our Salon Locator

Don’t see yourself on our Salon Locator? No worries! Fill out our form to be added.