FAQ

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Extension Care


Can I color the extensions?

You may color our extensions, but they do void our Hassle Free Warranty. We recommend only using Demi-Permanent colors up to 2 levels darker than the extensions. We DO NOT recommend lightening the extensions.


Can I swim in a pool or ocean while wearing Hotheads® extensions?

You may swim in a pool or ocean while you are wearing Hotheads® extensions, but we do recommend saturating your hair from the middle to the ends of your hair with our Hydrate Deep Conditioning Masque and water mixture prior to swimming. Always rinse your extensions out immediately after getting out of the pool or ocean!


Does shampoo have to be sulfate free?

We recommend using sulfate free shampoos, as they are more gentle on the hair.


What products should I recommend to my clients?

We recommend using Hotheads® Clean Shampoo and Smooth Conditioner for cleansing & conditioning. Our Hydrate Deep Conditioning Masque should be used at least 1x a week to offer additional moisture to second hair. Clients should avoid using products with alcohol, oils, and ethanol when using Tape or Fusion extensions.